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Communication and Interpersonal Skills at Work

Course overview

Improve your communication skills at work and learn how to navigate positive collaboration in the modern workplace.

Discover useful communication strategies for the workplace whether we communicate from behind a screen or face to face, strong interpersonal skills allow us to share ideas, points of view, expertise, and information effectively.

On this course, you’ll discover the best communication strategies for effective workplace collaboration, and reflect on your own personal communication style.

You’ll learn the importance of matching your communication style with your work and project goals and learn how to manage and control challenging conversations.

Who should attend?

This course is designed for people who have soft skills but would like to build confidence in using technology in the workplace.

This may include those studying for A-levels, those who have a degree, or those who want to improve their career prospects.

The course will also be useful for anyone in employment who wants to boost their soft skills or anyone returning to the workplace who’d like to gain confidence in how working practices have evolved.

You might also be interested in the other courses in the Soft Skills for the Workplace collection from the University of Leeds and the Institute of Coding.

Course Content
  • Identifying your personal communications style.
  • Exploring your approach to communication.
  • Applying your communication style in the workplace.
  • Managing challenging conversations with positive outcomes.
  • Demonstrating your communication skills.
What will you achieve?

By the end of the course, you’ll be able to…

  • Identify your personal communications style.
  • Reflect on whether your communication is aligned to your goals.
  • Apply your communication style in the workplace.
  • Engage in challenging conversations with positive outcomes.
  • Reflect on your personal style and technique.
Extra benefits
  • A course pack containing the information presented on the day.
  • A certificate of attendance.
  • Complimentary refreshments and snacks provided.
Training Details
  • Training Days: 5 days.
  • Training Timing: 4:00 PM-9:00 PM.
  • Training Language: 50% English 50% Arabic.
  • Material Language: English.
  • Training Venue: Fully equipped training facility in a hotel.
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